Our Privacy Policy

“I don’t know why people are so keen to put the details of their private life in public; they forget that privacy is a superpower.” BANKSY

Who we are

Website address: https://48k.co
Email address: hey@48k.co
Phone number:
+44 (0)7709 585 783

GDPR statement

The EU General Data Protection Regulation (GDPR) is a privacy and data protection regulation in the European Union effective from 25/05/2018.

We respect our customer’s rights to data privacy and protection and are committed to protecting their privacy and adhering to the provisions of relevant Data Protection Legislation, including GDPR, ensuring personal data is handled in line with the principles outlined in the regulation that state personal data will be:

Processed lawfully, fairly and in a transparent manner in relation to the data subject Collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed Accurate and, where necessary, kept up to date Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed
Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures.

If you have any further questions please contact hey@48k.co.

The personal data we collect & why we collect it

Contact forms

If you use a contact form on our website then your email address and any information will be stored within an email client protected with a secure password and username combination. Where you opt in to receive communications from us the information you provide will be added to a mailing list.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Depending on the services that are commissioned data may be passed to third countries including but not limited to Europe and the USA. We will not share your data with any third parties other than for the purposes of marketing our services for which you have given consent, or in order to deliver or enable third parties to deliver the services you have commissioned.

The following services may be passed personal data in order to enable them to provide the services commissioned by our customers or for the purposes of marketing our services: Stripe, Paypal, Ionos, Amazon web services, Google cloud platform, Microsoft Azure, Mailchimp, Campaign Monitor, Postmark, Shopify, Automattic, Facebook.

Purpose of processing your data

To provide a service you have requested and / or to deliver marketing materials you have opted to receive.

Lawful basis for processing data

Our lawful basis for processing data in regard to your opt in to our marketing material Consent. Opt in wording: “Please send me updates, special offers and new features”.

Our lawful basis for processing your data in regard to the provision of services you have requested or an enquiry you have made is: Contract.

Legitimate interests for the processing

Our legitimate interests for the Processing of data are: General marketing, delivering the services you have requested, enabling third party services to deliver the services you have requested or debt recovery.

How long we retain your data

The data you supply will be kept for no longer than is necessary for the purposes for which it is being processed, unless you request that it be deleted.

What rights you have over your data

The data you supply will be kept for no longer than is necessary for the purposes for which it is being processed, unless you request that it be deleted.

We will inform you of any changes to our privacy policy or the ways in which we use your data.

You can request a copy of any data we hold about you by emailing hey@iwantmysite.co.uk.

You can request for your data to be deleted by emailing hey@48k.co however we may need to keep some data for accounting purposes or until you cancel all contracts and have paid all bills.

We will correct any incorrect data we hold about you if you request that we do so. You can withdraw consent for marketing at any time by emailing hey@48k.co or clicking the unsubscribe link in an email.

Changes to the way we use the information we collect

If we plan to use personal data for a new purpose (other than has been identified above), we update our privacy information and communicate the changes to individuals before starting any new processing.

How we protect your data

Data provided using the form on this website is secured using an SSL certificate. Data is stored in databases or applications protected using secure password and username combinations.

What data breach procedures we have in place

In the event of a data breach will notify the individuals affected as soon as is practically possible once we become aware of the breach.

We will take steps to ensure the security of the data we hold and resolve the data breach.

We will review our processes and procedures with a view to preventing the recurrence of the issue that caused the breach and in order to anticipate and prevent data breach occurring in the future.

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Jamie Marcus profile picture
Jamie Marcus
23/04/2025
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Fantastic service from both Justin and Paul. They met our every need and then some! The quality of work is super and always made themselves available to support us. Will highly recommend to design and create any website!
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Marie Jefsioutine
07/02/2025
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48k are a pleasure to work with. They took the time to understand what I needed from my online presence and marketing material and provided a professional, high quality product, on time, on budget, and with friendly, patient and timely aftercare. Highly recommended.
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Natalie Mudd profile picture
Natalie Mudd
14/01/2025
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Justin and the team know everything there is to know about website building, hosting and optimisation. When one of our websites got hacked they proved invaluable, helping us to get it back up and running. They have also provided us with excellent advice when we wanted to move ecommerce platforms, and have worked with us to optimise our new store. Nothing is ever too much trouble and Justin has a great way of understanding exactly what we need. Always super professional and quick to respond to any issues we have. We have worked with a lot of developers over the years, and 48K are definitely one of the very best! Wouldn't hesitate to recommend them.
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Jess Wolfe profile picture
Jess Wolfe
21/11/2024
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Justin and his team have been wonderful partners to us on multiple website design projects. Their proactive in making/suggesting optimizations within the budget, sharing feedback or concerns, and very quick to address our requests. Our clients find their work to be very satisfactory, and they deliver exactly what is promised, but still make good strategic recommendations along the way. They are so easy to work with and very competitively priced. I would definitely recommend 48K and look forward to working with them again!
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Meg Rearick
30/10/2024
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The 48k team is our secret weapon for all things web development. We love working with them and appreciate their vast experience.
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Chris Parsons profile picture
Chris Parsons
30/10/2024
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The Hargreaves Narrowboat Trust commissioned 48k for a new promotional website with trip booking and management system. We worked closely with 48k to explain requirements and they drew up a detailed plan and outline graphics on how the site would look and work. Communication was excellent with all emails and questions answered quickly. This is true also for the excellent ongoing support we have received since the site went live. As a result of the new website bookings have increased and the online management of trips and crew has reduced admin time considerably and nearly all bookings are now made online. The experience with 48k has been faultless and i would recommend their services to utilize their services.
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Natalie Parsons profile picture
Natalie Parsons
29/10/2024
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We engaged 48K to create a website that would adapt to our evolving business needs. From the beginning to the end of the project, their communication was outstanding. They listened to what we wanted to achieve and provided us with various options to consider. The best part of the experience was finding a company that delivered exactly what they promised, on schedule. Our new website has streamlined many of our administrative processes, making everything more efficient and manageable. I would not hesitate to recommend 48K and will definitely turn to them for any future projects, as they are a pleasure to work with.
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Top Deck Golf Carts
28/10/2024
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We have used this company for quite some time now and they are always amazing! Very professional and always complete tasks quickly! Thanks guys!
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Nadya Monfrinoli profile picture
Nadya Monfrinoli
28/10/2024
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48k Digital did a fantastic job of designing and building my website. I found them to be extremely helpful and delivered exactly what I wanted with a very fast turnaround. I was delighted with the service provided and cannot recommend them highly enough.
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