Our FAQ

You’ve got questions? That’s great, questions are the beginning of every great journey…

We’ve compiled answers to the most frequently asked questions about our digital media services.

Whether you’re curious about our web design process, digital marketing strategies, or account management, you’ll find quick answers to help you get started.

For a deeper dive into these topics and many more, be sure to check out our blog where we share expert insights, tips, and the latest industry trends.

If you need further assistance, don’t hesitate to reach out to our team – we’re always here to help!

FAQ

How much do you charge?

We charge £60 per hour excluding VAT.

We are happy to quote for larger jobs and will begin work on receipt of a PO number or written acceptance of our quote.

Smaller tasks are charged on an hourly basis and invoiced once completed to your satisfaction. We are happy to provide estimates as a guideline to help you manage your budget.

Of course! We can definitely help you with your extend, improve or add to your current website without the need for a complete overhaul.

We have lots of experience of enhancing existing sites by integrating new features and functionalities tailored to your business needs.

Simply reach out to us by email hey@48k.co or via our contact page, and we’ll be happy to discuss how we can help improve your online presence.

We will happily provide training to show you how to manage your new website and ensure you understand the content management system. 

If you get stuck, you can always drop us a line and we are happy to help you out. We also offer support services should you need a bit more help in the early stages to ensure you get the most from your new or updated website.

A large business website costs between £10,440 – £20,880 ex. VAT.

We include the following external costs for one year:

  • Hosting
  • SSL certificate
  • Domain name registration (.com/.co.uk)
  • Subscription to a WordPress page builder (if used)
  • Shopify ‘for solo entrepreneurs’ or ‘for small teams subscription’
  • WooCommerce extensions (paid extensions included by agreement and dependant on quote)

If you need e-commerce functionality, prices begin at £14,880 ex VAT for a large business website.

We include the following external costs for one year:

  • Hosting
  • SSL certificate
  • Domain name registration (.com/.co.uk)
  • Subscription to a WordPress page builder (if used)
  • Shopify ‘for solo entrepreneurs’ or ‘for small teams subscription’ (if used)
  • WooCommerce extensions (paid extensions included by prior arrangement) (if used)

Depending on your budget and requirements we will either create a bespoke design for your website or adapt a commercial template to fit your brand.

Your large business website will typically consist of 11+ configurable pages, your product catalogue and product page templates. These might commonly be as follows:

  • Home page
  • Services or Products catalogue template
    • Product page template/s
  • About
  • Contact
  • Blog archive template
    • Blog post template/s
    • Blog category archive template/s
    • Additional custom post types and taxonomies
  • Testimonials
  • FAQ
  • Shipping policy/Returns
  • Search function + Search results
  • Terms of service
  • Platform or service integrations to enable:
    • Newsletter sign up and mail platform integration
    • Email automation
    • Calendar integration
    • Booking system integration
  • Privacy policy page
  • 404 template

If you would like help with selecting ecommerce services to fit your budget or requirements then we are happy to help. Please get in touch or request a call back.

Your large business website will take between 3 – 5 months to complete. Actual delivery dates will be agreed by negotiation but this is a good rule of thumb.

We allocate from 22 – 44 days to the tasks required to deliver your large business website.

3 to 5 months may seem like a long time for us to deliver 22 – 44 days of work, but from experience we know that this timeline allows for the review and amend process to be most effective and for you to undertake the significant work required to supply copy, identify images, obtain or edit video, and to deliver your brand assets whilst also managing your internal team and approval processes. 

Delivering your new website is just one (very important) task on your to do list and fitting it into your already busy schedule can be challenging, so setting realistic deadlines is an important part of managing both expectations and quality control.

The following is indicative of the process we undertake to successfully deliver your large business website:

  • Establish client brief and provide estimate of costs
  • On acceptance of estimated costs:
    • Create site map
    • Detail functional & technical specification
    • Client review & amend
  • On acceptance of site map, functional & technical specification we will confirm costs and supply a detailed quote.
  • On acceptance of our quote
    • Client to supply design guidance, visual reference and branding assets, brand guidelines and tone of voice guidelines (if available) as well as contact details of key stake holders and content producers to liaise with during the development process.
    • Wireframe key pages
    • Design home page
    • Client review & amend
  • On client sign off of key pages wireframe and homepage design
    • Client to supply key content or brief on content creation and agree a content creation/delivery plan
    • Design key pages
    • Client review & amend
  • On sign off of key page designs
    • Technical setup and configuration
    • Supply client with development site URL and login
    • Undertake technical build
    • Client review & amend of key page development
    • Review & amend
    • Continuation of technical build
    • Addition of products
    • Review & amend
    • Content addition
    • Review & amend
    • Pre-launch testing (augmented by continual testing during development)
    • Site launch
    • Post launch review
    • Ongoing support, maintenance and updates by arrangement

A small business website costs between £1,440 – £2,880 ex. VAT.

We include the following external costs for one year:

  • Hosting
  • SSL certificate
  • Domain name registration (.com/.co.uk)
  • Subscription to a WordPress page builder (if used)

If you need e-commerce functionality, prices begin at £2,880 – £5,880 ex VAT for a small business website.

We include the following external costs for one year:

  • Hosting
  • SSL certificate
  • Domain name registration (.com/.co.uk)
  • Subscription to a WordPress page builder (if used)

Depending on your budget and requirements we will either create a bespoke design for your website or adapt a commercial template to fit your brand.

Your small business website will typically consist of up to 5 configurable pages:

  1. Home page
  2. Services or Products page
  3. About page
  4. Contact page
  5. Blog archive template

We also deliver the following pages & templates:

  1. 404 template
  2. Privacy policy page
  3. Blog post template
  4. Blog category archive template

You may choose to include other pages, templates or functionality at additional cost, eg:

  1. Testimonials
  2. FAQ
  3. Shipping policy / Returns
  4. Search results
  5. Terms of service
  6. Additional custom post types and taxonomies
  7. Platform or service integrations to enable:
    1. Newsletter sign up and mail platform integration
    2. Email automation
    3. Calendar integration
    4. Donation platform integration
    5. Booking system integration
    6. File upload and secure cloud storage

If you would like help with selecting ecommerce services to fit your budget then we are happy to help. Please get in touch or request a call back.

Your small business website will usually take between 14 – 30 days to complete.

We allocate from 24 – 48 hours to the tasks required to deliver your small business website.

14 to 30 days may seem like a long time for us to deliver 3 – 5 days of work, but from experience we know that this timeline allows for the review and amend process to be most effective and for you to create or supply copy, identify images, obtain or edit video, and to deliver your brand assets. We understand that delivering your new website is just one (very important) task on your to do list and that fitting it into your already busy schedule can be a challenge.

The following timeline can be a useful guide and is indicative of the process we undertake and the minimum time allocated to the tasks required to successfully deliver your small business website:

  • Establish client brief and provide estimate of costs
  • On acceptance of estimated costs:
    • Create site map (0.5 hrs)
    • Detail functional & technical specification (0.5 hrs)
  • On acceptance of site map, functional & technical specification we will confirm costs
  • On acceptance of confirmed costs
    • Client to supply design guidance, visual reference and branding assets, brand guidelines and tone of voice guidelines (if available)
    • Wireframe key pages (2 hrs)
    • Design home page (3 hrs)
    • Client review & amend (0.5 hrs)
  • On client sign off of key pages wireframe and homepage design
    • Client to supply content or brief on content creation
    • Design key pages (3 hrs)
    • Client review & amend (0.5 hrs)
  • On sign off of key page designs
    • Technical setup and configuration (0.5 hr)
    • Supply client with development site URL and login
    • Undertake technical build (11 hrs)
    • Client review & amend (0.5 hrs)
    • Pre-launch testing (0.5 hrs)
    • Site launch (0.5 hr)
    • Post launch review (0.5 hr)

A brochure website typically costs from £960 – £1,440 ex VAT including the following external costs:

  • Hosting
  • SSL certificate
  • Domain name registration (.com/.co.uk)
  • Subscription to a WordPress page builder (if used)

We include the following external costs for one year:

  • Hosting
  • SSL certificate
  • Domain name registration (.com/.co.uk)
  • Subscription to a WordPress page builder (if used)

Depending on your budget and requirements we will either create a bespoke design for your website or adapt a commercial template to fit your brand.

Your brochure website will typically consist of up to 4 configurable pages:

  1. Home page
  2. Services / Portfolio / gallery
  3. About
  4. Contact

We also deliver the following pages:

  1. 404 template
  2. Privacy policy page

You may choose to include other pages, templates or functionality at additional cost, eg:

  1. Testimonials
  2. FAQ
  3. Terms of service
  4. Blog archive template
    1. Blog post template
    2. Blog category archive template
    3. Additional custom post types and taxonomies
  5. Platform or service integrations to enable:
    1. Newsletter sign up and mail platform integration
    2. Email automation
    3. Calendar integration
    4. Donation platform integration
    5. Booking system integration
    6. File upload and secure cloud storage

We can assist in the production of effective website copy. Depending on your budget we may work with you directly or utilse a specialist partner to ensure your content is suitably search engine optimised. 

If you would like to draft copy for your website then we suggest supplying it in the following format:

  • One document for each page of your website
    • Each document should be named with the required web page title
    • The page title should include your chosen primary keyword/phrase for SEO purposes
    • The pages primary keyword/phrase should be included in the H1 heading of each page
    • You should include your page’s meta description at the head of each document (50 – 160 characters, which should include your primary keyword/phrase for the page). Note the meta description can be used by search engines when displaying search results.
    • Finally you should include secondary keywords (usually close variations or synonyms of your target keyword/phrase) for each page of your website. 
    • As a rule of thumb you should include 2 -5 secondary keywords per page, dependant on the length of your copy and these should be included in sub headings and utilised in relevant internal links. 
  • Photography should be supplied.
    • Place images within the flow of your document as you would like them to appear i.e. relevant to the copy they are illustrating.
    • If images are relevant to the content of your page (rather than being purely decorative) they should be captioned with Alt text relevant to their content. Remember to utilise your keywords/phrases as relevant when doing this.
    • Images should also be supplied seperately to your content document so that we can access and optimise the best quality of images for use on your page.
  • Stock photography
    •  Please ensure all photography supplied for use on your website is appropriately licensed.
    • We can provide assistance with selecting stock photography.
  • Video content can be uploaded to a platform such as YouTube or Vimeo.
    • Please get in touch if you need any help with this.
    • If you have video files that require editing or optimising before they are suitable for uploading then we can help you with that.

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